We’ve shipped a lot:

• Interactive forms inside chat
• Image and PDF uploads
• GPT-5.6, Claude 5, and Grok 4.5
• Expanded Skills marketplace and MCP server
• Email and Phone channels in beta
• Human escalation via email, webhook, or MCP
• Leads dashboard and visitor feedback
• Push and in-app notifications
• New Playground
• Redesigned dashboard with Cmd + K search
• Widget variants and account-wide white labeling
• New Developer section, Help Center, and more!

Automatic credit recharge is here. Set a threshold and top-up amount once, and Chatwith will automatically refill your credits when they run low — so your chatbots keep responding without interruption.

Why it matters: no more losing conversations because your balance hit zero. Set it once and forget it.

• Automatic top-ups triggered when your balance drops below your chosen threshold
• New dedicated billing screen to manage plans, payment methods, and recharge settings in one place
• Billing controls now surfaced directly on your account page for quick access

Fixed an issue where chatbots that were paused due to credit limits weren't automatically reactivating after a credit reset.

Your chatbots now spring back to life immediately when fresh credits are available, so you won't miss a single conversation waiting on a manual restart.

We've updated our privacy policy and Data Processing Agreement to clearly cover how session context is handled when your chatbot is installed on your site.

This gives you and your compliance team complete transparency about the data flowing through Chatwith, making it easier to confidently roll out chatbots in regulated environments.

Your Zapier integrations just got more flexible. We've added support for Zapier v2 alongside v1, so existing Zaps keep working while new ones can take advantage of improved authentication and richer responses.

What's new under the hood:

• Per-user API key authentication scoped to your own webhooks for tighter security
• Action endpoints now return useful status and trigger details instead of empty responses
• Optional Zap-specific IDs when subscribing or unsubscribing webhooks, making cleanup more precise
• Full backwards compatibility — no action required for existing Zaps

Why it matters: you get better visibility into what your automations are doing and stronger per-user security, without breaking a single existing workflow.

We've added a release pad directly inside your dashboard, so you can discover the latest updates, improvements, and fixes without ever leaving chatwith.

No more hunting through changelogs or missing important announcements — every new feature and improvement is now just a click away from where you work.

Embedded chatbots can now automatically start a fresh conversation after a set number of hours, so visitors on your site always get a clean slate without needing to click reset.

Why it matters: anonymous embed visitors had their conversations persisted in localStorage indefinitely, and the manual reset button isn't reachable from cross-origin host pages. Now you can keep conversations relevant, protect privacy on shared devices, and avoid stale context — all with zero custom JavaScript.

• Configure the reset window directly in the General settings tab with the new "Auto-reset conversations" field.
• Override the default per-embed using the ?resetAfterHours= URL parameter (decimals like 0.5 for 30 minutes are supported).
• Manual resets via the header button also restart the clock, keeping behavior consistent.
• Leave the setting empty to keep the existing indefinite-persistence behavior.