Eventtia Changelog

We’ve resolved an issue that was causing a 504 error when importing a large number of discount coupons 📥. This error sometimes interrupted the process and made bulk imports difficult. Now, the process works smoothly ✅, allowing you to import all your coupons without any errors. Bulk management of discounts is faster and more reliable than ever! 🚀

We’ve fixed an issue in the attendees import process 🎉. Previously, when names contained unusual or “weird” characters, the import could fail and stop the process. Now this has been resolved ✅.

You can import attendees seamlessly, no matter the characters in their names. Smooth and reliable importing is back on track! 🚀

We’ve fixed an issue affecting wallet passes on iOS and Android 📱. Previously, some text was overflowing and not displaying properly, making the passes harder to read. Now everything fits perfectly within the design, ensuring a clean and professional look ✨. Your attendees will enjoy a smoother experience when adding their passes to their wallets! 🎉

Previously, when downloading participants’ information, the app could freeze once it reached 100%. This problem has now been fully resolved ✅. You can now download participant info smoothly without interruptions. Thanks for your patience and happy event managing! 🎊

We squashed a bug that sometimes caused errors when creating attendee badges. Everything’s now running smoothly — badge away! 🚀

We fixed some display quirks on the registration success screen for mobile devices. Everything now looks clean and beautiful — just like your events! 🎉

We’ve fixed a bug that caused errors when printing large numbers of attendee badges with very large images. To prevent this from happening again, Eventtia will now generate PDF files in batches of 200 badges and automatically zip them into one file for easy download. Everything should now work faster, cleaner, and more reliably! 🚀📁

We’ve fixed a small bug where, after accepting or rejecting an attendee, the event view incorrectly showed no more participants. That’s all sorted now — your attendee list stays visible and accurate! ✅

Hey everyone! We've just rolled out a fix for the sponsors module that was causing some leads to get stuck in processing. Everything should now be running smoothly again, and all your leads will be processed correctly. Thanks for your patience! 🙏

We fixed the issue with the “Save and re-send email” button when editing bulk emails. It’s now working smoothly—send away with confidence! 📬

We squashed a bug that was preventing some sponsors from appearing on the virtual stage. 🛠️ Everything’s back to normal—your sponsors will now display as expected! 🎉

We’ve fixed an issue where mobile passes were displayed on the event registration confirmation screen for all participants — even those requiring validation. Mobile passes will now only appear when appropriate.

We’ve fixed an issue where participant charges were missing from the Excel export.

With this update, all participant charges are now properly included in your exports — making your reports more complete and accurate.  

We’ve fixed a bug on the on-site mobile app that allowed users to update participant information without the proper permissions.

Please make sure to update your app to the latest version to ensure secure access and accurate permissions. ✅

Searching event activities just got easier!  We’ve fixed an issue where the search was case sensitive — meaning searching for “Workshop” and “workshop” gave different results.

Now, your search will work regardless of capitalization.  ✅

We’ve resolved a bug affecting the Global Dashboard, ensuring proper load and more reliable experience for all users. ✅

To enjoy the optimized version, simply refresh your web browser.

Thank you for your patience and feedback.

On your Eventtia's back-office dashboard, the 'Help' widget was occasionally blocking some elements on the screen, making it difficult to interact with certain parts of Eventtia’s interface.

Good news! ? We’ve rolled out a fix that lets you move the widget freely across the screen, so it never gets in your way again.

To reposition it, simply click and drag the icon (shown in the image below) to your preferred spot.

If you have difficulties with the widget, feel free to let us know. ✌️

The "On-site" mobile app was displaying the workshops in the wrong order.

This has been fixed and pushed live.

Some users where experiencing a jump from one language to another while using Eventtia's Back-office.

This has been fixed and pushed live. 🚀

There was an error that was preventing downloading an Excel export with the list of all participants.

This only affected a few accounts and is already fixed.

From the sponsors module in the virtual stage, an "Update error" was being displayed when a file was uploaded.

This has been fixed.

On February 2nd, we had some intermittency on our service from 4:53 a. m. GMT-5 to 10:00 am GMT-5.

Our engineering team promptly solved the issue.

To give you more freedom with how you organize Zoom activities on the Virtual Stage, it is now possible to configure activities with a different Zoom account that is not linked to the organizer for each transmission. This is in addition to the account that you already have connected by default in integrations.

Mitigating bugs and managing continuous improvements is necessary to ensure the best experience for event organisers and their participants. Some of the fixes we made include:

• The location now appears in workshop details when clicking on an activity in the program.

• The view of inactive events pages has been adjusted for when the virtual stage is not configured from the back office.

• Custom registration fields can now be displayed under attendee profiles in the virtual stage.

So that the names of your participants can be seen correctly when they receive a chat, we have corrected the notification settings.

Before, when a participant received a notification, the name was cut depending on the characters. For this reason, we have added an endpoint to our API so that it is possible to obtain the statistics of sponsor activities.

With this fix, names will now be displayed correctly without separating the characters.

This fix also applies for activities' chat notifications, which are now displays correctly regardless the length of the name.

For event organizers and their participants to have the best experience, we understand that it is necessary to minimize errors. Some of the bug fixes we made include:

• Show bios of Speakers correctly. Previously when these were too long, they were displayed from the end. From now on the biography will be shown from the beginning and the participant can scroll down to read it completely.

• Show images correctly once they are updated by participants. Previously, they were not shown in the list of participants, but the change was shown in the participant's profile image on the chat.

• Fixed the position of reactions to match the Sponsors reel.

• The size of Speaker images changed when their profiles were opened. We have corrected this error so that the images are displayed correctly.