Eventtia Changelog

Event Files has a brand-new look and feel, making it easier than ever to organize, upload, and share documents tied to your events.

Why it matters: managing event documentation is one of those behind-the-scenes tasks that quietly eats up time. The redesigned interface reduces clicks, surfaces what you need faster, and brings Event Files in line with the rest of the modern Eventtia experience — so your team spends less time hunting for files and more time running great events.

• Refreshed file list and category views with a cleaner, more consistent layout
• Redesigned upload modal for a smoother, more intuitive file-adding experience
• Confirmation modal when deleting files and categories to help prevent accidental loss
• Updated empty states so it's clear what to do when a category has no files yet

Fixed an issue where certain file extensions weren't being recognized correctly during upload, causing valid files to be rejected.

Why it matters: this ensures the file types you rely on every day — from PDFs to images to spreadsheets — are accepted consistently, removing a small but annoying source of friction when preparing event materials.

Attendees registering for events in Australia can now complete their payments using Afterpay, giving them the flexibility to split purchases into installments at checkout.

Why it matters: Offering Afterpay as a payment option reduces friction for Australian buyers, increases conversion on higher-priced tickets, and meets a payment method many attendees already expect to see.

• Afterpay is automatically available when the event country is Australia and the currency is AUD
• Billing address form has been hardened with per-field validation, AU postcode rules, and numeric-only input where appropriate
• Group registrations now capture first name and last name to satisfy Afterpay's payer information requirements

The email account section now sports a modern, cleaner interface designed to make managing your sending domains and SMTP settings faster and more intuitive.

Why it matters: A clearer layout means less time hunting for settings and fewer mistakes when configuring your email infrastructure — so your campaigns get out the door faster.

• Redesigned interface with refreshed icons and visual styling
• Improved navigation across email account configuration screens
• Updated Tailwind styling for a more consistent look and feel

We've refined how group tickets appear in attendee email notifications, making registration confirmations easier to read and act on.

Why it matters: When attendees receive their group ticket emails, clarity is everything. This update ensures the ticket information is presented in a more polished and consistent way, reducing confusion and follow-up questions from your attendees.

New API endpoints let you retrieve attendee check-in data for events, sessions, and checkpoints directly from your integrations. Whether you're building custom dashboards, syncing attendance with a CRM, or powering on-site reporting, you can now pull check-in records programmatically without manual exports.

What's included in this release:

• New check-in endpoints available in both API v3 and v4 for attendee event check-ins, workshop check-ins, and checkpoint check-ins
• Admin views for sessions and workshops now return complete data, fixing visibility issues for users with admin permissions
• Improved consistency in attendee presence naming across workshop check-in responses for cleaner downstream processing

Why it matters: Real-time attendance data is now accessible at every level of your event, eliminating the gap between on-site check-in activity and the systems your team relies on for reporting, follow-up, and post-event analytics.

https://docs-connect-api-v3.eventtia.com/reference/getattendeeeventcheckin

https://docs-connect-api-v3.eventtia.com/reference/listattendeecheckpointcheckins

https://docs-connect-api-v3.eventtia.com/reference/listattendeeworkshopcheckins

Attendee registration now holds firm even when hundreds of people sign up at the exact same moment. We've reworked how registration limits are enforced to eliminate race conditions that could previously allow events, tickets, or workshops to exceed their capacity during simultaneous sign-ups.

Why it matters: When a popular event opens registration, dozens of attendees often click 'Register' within the same second. Without proper concurrency controls, multiple requests could each see an available spot and all succeed, leaving organizers to deal with overbooked sessions and disappointed attendees. This update ensures your capacity numbers are the truth, every time.

Event pages now load noticeably faster thanks to optimized event parameter queries on the backend.

Why it matters: Less waiting means smoother navigation for organizers managing busy events, and a better first impression for attendees landing on your event pages.

Apple Pay is now supported as a payment method when processing transactions through Adyen, with the required domain association certificate registered on the platform.

Why it matters: Attendees can complete registrations and ticket purchases with a single tap on their Apple devices, reducing checkout friction and boosting conversion rates for paid events.

We've refined the messages attendees see when a workshop has reached its registration limit, making them easier to understand across all supported languages.

Why it matters: Clearer wording reduces attendee confusion and support requests when workshops fill up, helping participants quickly understand their options and choose alternative sessions without friction.

Registration limits based on date and time now respect the exact moment you specify, down to the hour and minute, instead of rounding to the day.

Why it matters: If you set a registration deadline for a specific time, attendees will no longer slip through after that exact cutoff. This gives organizers precise control over when registration windows open and close, preventing last-minute sign-ups that exceed your planned capacity or schedule.

The Meetings Overview report has been completely redesigned, giving organizers a cleaner, faster way to analyze networking activity at their events. The new interface makes it easier to filter, review, and share meeting data with stakeholders.

Why it matters: networking is often the most valuable part of a business conference, and reporting on it shouldn't slow you down. The reskinned view loads faster thanks to optimized queries, and the new Excel export means you can hand over a polished summary to sponsors, partners, or internal teams in seconds — no manual data wrangling required.

• Refreshed Meetings Overview interface with improved filters for quicker analysis
• New Excel export tailored to meeting summary data
• Optimized backend queries for faster report loading
• Full localization support across all available languages

Webhook payloads now include detailed location information for both events and attendees, giving your integrations a clearer picture of where things are happening without extra API calls.

Why it matters: external systems like CRMs, analytics tools, and marketing platforms can now segment, route, and report on data by city right out of the box — saving time and reducing the need for follow-up lookups.

• Event webhook payloads now include location and city details
• Attendee webhook payloads now include city information
• Improved city data resolution through a new caching layer for faster, more reliable delivery

Deleting sponsor categories now works reliably, with clearer feedback and proper handling of associated sponsors.

Why it matters: cleaning up unused categories used to cause confusion when sponsors were still attached. The flow is now predictable, so organizers can keep their sponsor structure tidy without unexpected errors.

The Sponsors module has been fully redesigned to match our latest interface standards, giving you a cleaner, more consistent experience when managing sponsors, sponsor categories, files, and tags.

Why it matters: managing sponsors is one of the most repetitive tasks during event setup. With a refreshed layout, clearer action buttons, and improved forms, your team can move through sponsor configuration with fewer clicks and less visual friction.

• Redesigned sponsor and sponsor category listing pages with better-aligned tables and improved category color display
• New side-screen forms for creating and editing sponsors and sponsor categories, consistent with the rest of the platform
• Refreshed file upload modal and file list for sponsor assets, making it easier to attach and review documents
• Improved tags interface with a smoother editing experience
• Updated breadcrumbs and action buttons across all sponsor-related screens
• Enhanced searchable dropdowns (TomSelect) in sponsor forms for quicker selection
• Localized labels and copy refreshed across all supported languages, including Japanese, Traditional Chinese, Vietnamese, Arabic, German, Spanish, and French

You can now copy the public registration link for any attendee type directly from the attendee types list, no more digging through settings to find the right URL.

Why it matters: sharing registration forms with your audience is one of the most common tasks when launching an event. This shortcut saves you time, removes friction, and helps your team distribute the right link faster, whether you're sending it to a partner, posting it on social media, or embedding it in a campaign.

• New quick-access button to copy the public registration link from the attendee types index
• Localized labels and tooltips available across all supported languages
• Smarter visibility rules so the button only appears when a public link is actually available

Coupon code management just got a modern makeover. The entire coupon codes section has been redesigned to match the latest Eventtia interface, giving organizers a cleaner, more intuitive workspace for creating, editing, and tracking promotional codes across their events.

Why it matters: managing discounts is now faster and less error-prone, so you can spend less time clicking through forms and more time driving registrations.

• Redesigned coupon codes list view with improved readability and easier scanning
• New streamlined modal for creating coupon codes with clearer field organization
• Refreshed edit screen, including a cleaner "used by" table so you can quickly see which attendees redeemed each code
• Added quick delete action directly from the edit view
• Updated translations across all supported languages for consistent terminology
• Improved Excel export experience for coupon code data

Resending welcome emails to multiple attendees at once is now gated behind a dedicated permission, giving organizers tighter control over who can trigger mass communications from the attendee list.

Why it matters: bulk email actions can have a big impact on attendee experience and deliverability. By requiring an explicit permission, teams can prevent accidental sends, delegate the task safely, and keep a clearer audit trail of who can reach out to attendees in bulk.

Eventtia now speaks Brazilian Portuguese (pt-BR), giving organizers and attendees in Brazil a fully localized experience across the platform.

This means you can deliver events in your audience's native language without manual workarounds, helping you boost engagement, reduce confusion, and grow your reach in one of the world's largest event markets.

• Complete pt-BR translations across the platform, including attendee, event, payment, coupon, and registration flows
• Brazilian Portuguese is now selectable as a language option for events and attendee types
• Localized labels for forms, emails, error screens, and the API layer so every touchpoint feels native to your Brazilian audience

You can now filter attendees by their payment status directly through the API, making it easier to segment paid and unpaid registrations without manual sorting.

This update saves time for teams managing large events and integrations, allowing finance, marketing, and operations workflows to pull exactly the attendee data they need in a single request.

For more information: https://docs-connect-api-v3.eventtia.com/reference/listattendees

Attendees registered through a coupon that allows multiple attendees can no longer be deleted individually, preventing broken group registrations and orphaned records.

Why it matters: Deleting a single attendee from a multi-attendee coupon could leave the registration in an inconsistent state, causing confusion for organizers and billing discrepancies. This safeguard ensures group registrations stay intact and accurate.

Program categories just got a fresh, modernized look that makes organizing your event sessions feel effortless. We've redesigned the categories interface from the ground up so you can spend less time hunting for controls and more time building great agendas.

Why it matters: organizing sessions by category is one of the most repeated tasks when setting up an event. A clearer layout, smoother edit experience, and consistent visual style cut down on clicks and confusion, especially for teams managing large multi-track programs.

• Redesigned categories index with an updated, easier-to-scan layout
• New centered modal for editing categories, keeping focus on the task at hand
• Refined alerts and inline messages for clearer feedback when saving changes
• Added a + icon to make creating a new category more discoverable

Disabling the 'edit admin only' restriction on attendee custom fields now saves correctly. Previously, switching this setting to false was silently ignored, leaving the field locked to admin-only edits despite the change.

Why it matters: Event organizers can now reliably open custom fields for attendee editing without having to work around a setting that wouldn't stick — fewer support tickets, less confusion, and accurate form permissions from the first save.

Event assets now load consistently through the updated CDN routing, ensuring images and files appear reliably for every attendee.

Why it matters: This fix prevents broken asset links and missing media on event pages, reducing support tickets and ensuring a polished experience for your attendees from the moment they land on your event.

You can now access coupon code data directly through API v3, including the coupon code information associated with each attendee. This makes it easier to track promotional usage, reconcile discounts, and build reporting workflows without juggling multiple data sources.

What's included in this release:

• New API v3 endpoints for retrieving coupon codes
• Attendee responses now include the associated coupon code, so you can see at a glance which discount each registrant used
• Full Swagger documentation and schemas for coupon codes, making integration faster for your developers

Why it matters: teams running discount campaigns can now pull attendance and coupon usage data in a single API call, saving time on reporting and giving marketers a clearer view of which promotions actually drive registrations.

Badge and stand reports have been redesigned to give you cleaner layouts, faster exports, and more relevant data — so you can pull the insights you need without wading through clutter.

Why it matters: organizers spend less time wrestling with reports and more time acting on them. Smaller, purpose-built exports also generate faster and are easier to share with sponsors and exhibitors.

• Redesigned attendee type summary report with a clearer, more readable layout
• Stand reports split into four focused exports: Badges, Leads, Requirements, and Summary — each tailored to its audience
• New filter on the attendee type summary report so you can narrow results before exporting
• Updated terminology around reservations metadata for greater consistency across the platform
• Badge and registration reports reorganized under the Registration Reports section for easier navigation

Cancellation emails and pre/post-event notifications now reach the right attendees at the right time, closing gaps where some messages were missed or sent incorrectly.

Why it matters: attendee communications are critical touchpoints around your event. This fix ensures cancellations are properly acknowledged and reminders land as expected, reducing confusion and follow-up support requests for your team.

• Corrected cancellation email delivery logic
• Fixed pre-event and post-event reminder scheduling
• Refined attendee filtering for private communications

Attendee webhook payloads now include location information, so downstream systems receive a more complete picture of each attendee without needing additional API calls.

Why it matters: If you sync attendees to CRMs, marketing tools, or analytics platforms, location data is often essential for segmentation, reporting, and personalization. Including it natively in the webhook payload removes an extra integration step and keeps your data fresher.

The /api/v3/users endpoint now returns each user's last sign-in timestamp, giving you immediate visibility into account activity directly from the API response.

Why it matters: teams building integrations, audits, or engagement reports no longer need extra calls or workarounds to know when a user was last active — the data is right where you expect it, making it easier to identify inactive accounts, monitor adoption, and power activity-based workflows.

When you clone an event, your previously enabled modules now carry over automatically — no more reconfiguring from scratch for every new edition of a recurring event.

This saves time and prevents the common mistake of launching a cloned event with missing functionality, ensuring your duplicated events behave exactly like the original from day one.

The Merchandise module has been completely redesigned with a fresh, modern look that makes managing your event products faster and more intuitive. Every screen — from the product listing to creation and editing — now follows our updated design language for a more consistent experience across the platform.

Whether you're setting up ticket add-ons, branded swag, or any purchasable items for your event, you'll notice a cleaner layout, improved forms, and smoother workflows that help you get things done with fewer clicks.

Here's what's new in the updated Merchandise module:

• 🎨 Redesigned product listing page — A cleaner index view with improved column layouts, better price display, and a progress bar for purchase tracking at a glance.
• 📝 Improved product creation & editing forms — The create and edit flows now open in a sleek side-screen modal, making it easy to add or update products without losing context.
• 🔀 Drag-and-drop reordering — You can now rearrange the display order of your merchandise items by simply dragging and dropping them in the list. No more manual sorting!
• 📄 Pagination improvements — The product list now paginates correctly, keeping things fast and organized even when you have a large catalog.
• 🌍 Multi-language support updated — Labels and translations across all supported languages (Arabic, Catalan, German, Spanish, French, and more) have been refreshed to match the new interface.

This redesign reduces the time it takes to set up and manage event merchandise, giving organizers a smoother experience and helping them focus on what matters — delivering a great event.

We've fixed an issue where workshop available days were not being calculated or displayed correctly, both on the public-facing workshop pages and through the API.

This ensures that attendees now see accurate availability when browsing workshops, preventing confusion and missed sign-ups due to incorrect scheduling information. If you use the API (v3) to pull workshop data into external tools or custom integrations, you'll also see the corrected availability reflected there.

• Fixed available days logic on public workshop listings
• Fixed the corresponding API v3 endpoint to return consistent, accurate availability data

We resolved a bug affecting pricing tiers on attendee types, which could cause incorrect pricing information to be returned or displayed in certain scenarios.

This fix ensures that your attendee type pricing tiers are calculated and presented accurately — so your registration fees and tiered pricing logic work exactly as configured, avoiding potential billing discrepancies.

You can now create, read, update, and delete custom fields for attendee types directly through the Eventtia API (v4) — giving you full programmatic control over how registration forms are configured per attendee type.

🎯 Why it matters: If you manage events with multiple attendee types (e.g., speakers, sponsors, general attendees), you often need different registration fields for each. Until now, configuring those custom fields required manual work inside the platform. With these new endpoints, you can automate the entire setup — saving time during event creation, enabling bulk configuration across events, and unlocking tighter integrations with your own systems.

• New CRUD endpoints for attendee type custom fields under API v4
• Full serialization support so custom field data is returned in a clean, structured format
• Improved error messages for clearer feedback when API requests fail
• Multi-language support for attendee type error messages across all supported locales

Whether you're building a custom registration flow or syncing field configurations from an external tool, these endpoints make attendee type customization a first-class part of the API.

The Stand Requirements Summary Report has been redesigned with an updated look and feel, making it easier to review and export booth requirement data for your events.

Whether you're coordinating exhibitor needs or generating reports for your operations team, the refreshed interface provides a cleaner, more intuitive experience — helping you find the information you need faster and with less friction.

• Modernized visual design for the stand requirements summary report
• Improved search and filtering with updated parameter handling
• Refined Excel export process for stand requirement data
• Styling and layout fixes for better readability

You can now assign an Internal ID to both attendees and guests, giving you a dedicated field to map your own organization's identifiers directly within Eventtia — no more repurposing custom fields or juggling spreadsheets.

🎯 Why it matters: If your team already tracks people by employee number, membership ID, or CRM identifier, this new field lets you carry that context into Eventtia so you can search, filter, and reconcile records without switching tools.

Here's everything included in this release:

• Internal ID for Attendees — A new built-in field is now available on attendee profiles and can be configured per attendee type through custom field settings.
• Internal ID for Guests — The same field is available on guest records, keeping your data consistent across both attendees and their guests.
• Filtering support — You can filter attendees and guests by Internal ID, making it fast to locate specific records in large participant lists.
• Excel export included — The Internal ID is now part of attendee and guest Excel exports so your offline reports stay complete.
• Communication tags — Use the Internal ID as a dynamic tag in emails and communications to personalize messages with each recipient's identifier.
• Full multi-language support — The field label is translated across all supported languages including English, Spanish, German, French, Arabic, Catalan, and more.

The Internal ID field is available immediately on all events. You can start populating it manually, via import, or through the API (v3) for guests.

You can now schedule automated email notifications to be sent before and after your event — keeping attendees informed and engaged without any manual effort on your part.

Whether it's a reminder the day before your event starts or a thank-you message after it ends, pre- and post-event emails help boost attendance rates and maintain engagement. No more last-minute scrambling to send communications — set them up once and let the platform handle the rest. ✉️

• Configure pre-event and post-event notification emails directly from the event settings, with a dedicated form for each notification type.
• Schedule reminders at specific intervals relative to your event date so communications land at exactly the right moment.
• Use dynamic tags in email subjects and bodies to personalize messages with attendee and event details automatically.
• Notifications are configured per attendee type, giving you full control over which audience segments receive which messages.

This means less time spent on repetitive communication tasks and more consistent, professional outreach to every attendee — ultimately helping you drive higher attendance and better post-event follow-through.

The registration report section on your event dashboard is now scrollable, so you can navigate through large datasets without the entire page stretching endlessly.

If you manage events with a high volume of registrations, you've likely experienced an oversized dashboard that made it hard to quickly jump between sections. With this update, the registration report is contained within a scrollable area, keeping the dashboard compact and easy to navigate — so you spend less time scrolling past data and more time acting on it. 📊

The Meeting Evaluations report in the Networking Reports section has been completely redesigned with a modern, cleaner interface that's easier to navigate and faster to use.

If you rely on post-meeting survey data to measure networking quality, you'll now spend less time wrestling with the report and more time acting on insights.

• Redesigned filters and survey selector for quicker access to the data you need
• Improved Excel export with correct .xlsx file extension and accurate progress tracking
• Fixed filtering behavior so reports reflect the correct survey responses

Input fields across the platform now properly validate and handle emoji characters, preventing unexpected errors or data corruption when attendees or organizers include emojis in their submissions.

This means fewer form submission failures and a smoother experience for everyone — especially in international events where emoji use in names, messages, and notes is common.

Live streaming features now work correctly across all environments, thanks to a fix in cache control handling that was previously causing issues with live content delivery.

If you previously experienced problems with live streams not loading or displaying stale content, this fix ensures that your live event content is delivered reliably and in real time to all viewers.

Eventtia now fires webhooks for session-related events, allowing your external systems to stay in sync whenever sessions are created, updated, or modified. 🔗

If you rely on third-party tools for scheduling, notifications, or analytics, session webhooks eliminate the need for manual data syncing — your integrations update automatically in real time.

• New webhook payloads include detailed session data via a dedicated session serializer
• Webhook sync status tracking on sessions so you always know the delivery state
• Workshop definition serializer updates ensure complete and accurate data in webhook payloads

The event import workflow has been significantly improved, giving you a clearer summary view and a more reliable process when bulk-importing event data.

Importing events in bulk is a common need for organizations managing large event portfolios. The updated import flow now includes a detailed summary page so you can review what's being imported before committing, reducing the risk of errors and giving you more confidence in the process.

This means fewer surprises after an import and less time spent manually correcting data issues. 📋

The Merchandise (Purchase Items) report has been completely redesigned with a fresh, modern interface — making it easier than ever to review and analyze your event's merchandise sales and purchase data.

Whether you're tracking sold items, filtering by keyword, or exporting data to Excel, the updated report delivers a cleaner experience that helps you find the information you need without the clutter. This means less time wrestling with reports and more time acting on the data that matters.

• ✨ Fully redesigned report UI with a modern look and feel, consistent with the latest Eventtia design standards
• 🔍 Fixed keyword search so filtering purchase items works reliably and returns accurate results
• 📊 Corrected the quantity column display to ensure merchandise quantities are reported accurately
• 📤 Improved Excel export process for merchandise data, delivering more reliable and complete downloads

These improvements apply to the Purchase Items report found under your event's Registration Reports section. No action is needed on your end — the new design is live automatically.

We fixed an issue where logging out did not properly delete the session token, which could cause unexpected behavior such as stale sessions or errors when trying to sign back in.🔒

We fixed an issue where the ICS calendar file generated for attendees wasn't correctly displaying the event location. Now, when attendees add your event to their calendar, the location field will be properly populated.

📍 This means your attendees will no longer have to dig through emails or event pages to find where they need to be — the location shows up right in their calendar app, reducing confusion and last-minute questions.

• Fixed the location field in ICS calendar exports so it correctly reflects the event's configured location
• Updated the ICS event description to provide more accurate and relevant event details

Exporting workshop definitions to Excel is now working as expected. A bug was preventing the export process from completing successfully, which could result in failed downloads or incomplete data.

🛠️ If you previously experienced issues when trying to export your workshop definitions, those are now resolved — your exports will generate correctly and include all the expected information. This means you can reliably pull workshop data into spreadsheets for reporting, sharing with stakeholders, or offline planning.

A new Export PII permission is now available in the roles and permissions settings, giving you granular control over who can export sensitive attendee data. This ensures that personally identifiable information — such as names, emails, and other personal details — can only be exported by authorized team members. 🔒

This permission applies across all major export areas, so your data governance policies are consistently enforced:

• Attendee list exports
• Attendee field exports
• Registration reports
• Activity checkpoint exports
• Attendee event trace exports
• Attendee workshop exports
• Meeting exports

Existing roles that already have export rights have been automatically granted this new permission, so there's no disruption to your current workflows. You can revoke or adjust access at any time from the permissions settings.

Dropdown fields in registration forms now support inline search. Attendees can start typing to quickly filter and find the value they need instead of scrolling through long lists.

This is especially useful for fields with many options — like countries, companies, or job titles — where finding the right value used to mean scrolling through dozens (or hundreds) of entries. Now it's just a few keystrokes.

Why it matters: Faster form completion means fewer abandoned registrations and a smoother experience for your attendees. Every second saved at the registration step adds up, particularly for high-volume events.