Chats: Notification Badge Fix

So that the names of your participants can be seen correctly when they receive a chat, we have corrected the notification settings.

Before, when a participant received a notification, the name was cut depending on the characters. For this reason, we have added an endpoint to our API so that it is possible to obtain the statistics of sponsor activities.

With this fix, names will now be displayed correctly without separating the characters.

This fix also applies for activities' chat notifications, which are now displays correctly regardless the length of the name.

API: Endpoint for Sponsors' Activities Stats

After creating the new features of the Sponsors module, we identified our clients' need to obtain as much information as possible.

For this reason we have added an endpoint to our API so that it is possible to obtain the statistics of sponsor activities.

Registration Form: Add Event to Calendar

For participants to have better traceability of the event and avoid missing its date, they can now add it to their calendars directly from the registration form.

Once the attendee has completed the form, the successful registration message will appear and at the top of their screens, they'll find the "Add to Calendar" button. This way they can include the event in your Gmail or Outlook calendars.

Virtual Stage: Deep Links

In order to make the experience of your participants easier and more enjoyable within the Virtual Stage, we have included deep links for the different modules.

Now your participants will be able to share the profiles of others among themselves to be able to schedule meetings more quickly or access a sponsor's stand.

Sponsors: Link to Sponsors' Editor

Type your new product feature here...

To make it easier for you to share the Sponsors' editor link with your participants and partners, we've added a new button.

To access this area, you must go to the Sponsors module and at the top right you will find the "Actions" button. By clicking here you will find the option "View Public Sponsors Area".

Speakers: Banner Image

Type your new product feature here...

So that your speakers have more identity and presence at the event, we have added the feature to upload a banner.

To set up this image, please go to the Program module and choose the Speakers option. Once you create a new speaker or edit one created previously, in the "Banner" option you are going to be able to upload an image that will let your speakers have the visibility they need at the event.

Invoices: Item Breakdown

We understand that attendees always want to have as much information as possible, especially when it comes to what they are being charged at the event.

That is why we have made improvements on our invoices, to be able to break down each item that is part of the total value that the attendee has paid.

Virtual Stage: Allow Registration to Activities

We know that on many occasions the participants are not sure if they can attend an activity, and that is why they do not register for it from the beginning. Thinking of those people who want to enter an activity but for one reason or another could not do so in the registration form, we have enabled the registration of activities from the Virtual Stage.

For this you must enter the Activities module and make sure to select the option "Allow registration for this workshop." and choose the attendee types you want to have this feature enabled.

Once you have done this, you proceed to configure the activity normally and then in the Virtual Stage Configuration module you must go to the Modules tab and in the Workshops option go to the Items to Show field and choose "Show only activities associated with the attendee type, and highlight those the attendee is registered to". Make sure you select the "Allow registration" option as well.

Once you have done this, your attendees will be able to search for the activities in their Agendas and if they are not registered, do so right there.

Workshops: Live Translation Widget

We understand that every day your virtual events have become more global. Thinking that you can provide a better experience to your participants, we have integrated the possibility of adding simultaneous translation widgets to your activities.

To access this functionality you must enter the Activities module and in the Virtual Stage Settings tab scroll to the bottom of the page where you will find the Audio Translation option. Once you enable this option, it will ask you for the code of the simultaneous translation provider you have chosen. Then your participants can choose the audio track they want within the Virtual Stage.

Communications: New Tags for Mass Mailings

Being able to communicate as much information as possible to your participants is very important. This is why we have added new tags for sending your mass emails.

You can access them by entering the Communications module and once there choose who you want to send the message to. You will immediately see the tag list at the bottom of your screen.

Workshops: Add Colors to Categories

In order to further customize the categories of your activities within the Virtual Stage, you can now add color to them.

For this you must go to the Program module and choose the Categories option. Once there you can give those categories a name and choose the colors you prefer.

Welcome Email: QR Code

Every day we are migrating back to face-to-face interactions, and events are not far behind. Many of our clients are already holding hybrid events, where they can host face-to-face and virtual audiences.

So you keep better management of your attendees, now if the event is only in person, the welcome email will include its QR code to be able to check-in. If it is virtual, the welcome email will not include the QR code.

Virtual Stage: Access Conditions for Attendees

So that you can better choose which participants have access to the Virtual Stage, we have enabled the options to limit the entry of participants with an outstanding balance or pending to accept.

You can configure this by going to the Virtual Stage Configuration module and in the General Configuration tab, enable the options at your convenience.

Virtual Stage: Custom Modules Icons

So that you can further customize your custom modules within the Virtual Stage, we have updated our icon library. You can access them when you create a custom module and in the Icon field, select the one you want.

Global Dashboard: New Features

We know that it is not enough to be able to track one of your events, but that you also need to know the global results of all your events.

For this reason, now, the Global Dashboard will also allow you to see the number of participants who have entered the Virtual Stage and checked-in in case it is a face-to-face event. The cards now show you which are virtual events and which are face-to-face. You will be able to see the ratio between the number of attendees and the number of events, as well as how to generate custom graphs.

We invite you to give it a go by clicking on the Events tab at the top left part of your screen and choosing the Global Dashboard option.

Web Composer: Font Files Sizes

In order for you to be able to upload the fonts you want to personalize your website, we have increased the size limit for it. Now you can upload fonts up to 900KB.

Virtual Stage: Timezones

With virtual events becoming more and more global, we understand that it is necessary for your participants to be able to correctly know when the different activities will occur.

This is why we have made some improvements in the management of time zones within the Virtual Stage that apply to:

-Virtual Stage Time. -Activities' countdown. -If the event is face-to-face, it will display the timezone from the country in which the event will take place.

Now you will also have the opportunity to choose the time format you prefer for your Virtual Stage. You can choose between 12h or 24h format.

For this you must go to the General Settings tab in the edit option of your event and you will be able to see the Time Format field.

Reports: Event Connection

Being able to keep the traceability of your events is one of the greatest needs of our clients, that is why we are always trying to generate the most information that can provide them with value.

Thus, now you will be able to see the total connection of your participants during the days of your event. For this you must go to the Reports module and in the Virtual Stage category choose Event Connection. This report will show you the total connection by days and you can export it if you want to work it even better.

Virtual Stage: Offline Chats

Many times participants want to interact with others, but they are not connected. With this in mind, we have configured the chat module so that the chats are saved and the participants can review them once they log in. Another important feature we added is that notifications for read messages now disappear.

Virtual Stage: Do Not Display Terms and Conditions" Field on My Profile"

We know that participants want to know all the relevant information about other participants within the Virtual Stage in order to interact with them. Knowing whether or not they accepted the terms and conditions in the registration form, is not.

This is why this field will no longer be visible within the profile of your participants within the Virtual Stage.

Virtual Stage: Sort Attendees

So that your participants can better search for other participants, we have enabled a new "Sort By" option. Just go to the participant module in the Virtual Stage and choose the option that makes your search easier.

Communications: Test Emails

From now on to help you avoid confusion, test emails will come with a label on the front to indicate this. If the platform is configured in English, it will say (Test), if it is in Spanish (Prueba) and if it is in French (Preuve).

Zoom Web SDK Update

The web SDK is what enables Zoom to be displayed on the Eventtia Virtual Stage. Depending on its updates, our clients will be able to access certain features. This new update allows the following:

Bug Fixes

For event organizers and their participants to have the best experience, we understand that it is necessary to minimize errors. Some of the bug fixes we made include:

  • Show bios of Speakers correctly. Previously when these were too long, they were displayed from the end. From now on the biography will be shown from the beginning and the participant can scroll down to read it completely.
  • Show images correctly once they are updated by participants. Previously, they were not shown in the list of participants, but the change was shown in the participant's profile image on the chat.
  • Fixed the position of reactions to match the Sponsors reel.
  • The size of Speaker images changed when their profiles were opened. We have corrected this error so that the images are displayed correctly.

Live Event Commander: Unique Connected Attendees

In order to keep better track of whom are the participants who have actually entered your event, we have added an additional indicator to the Event Commander.

You can check this while the event is taking place so you can know what number of participants have entered the Virtual Stage in real-time.

Workshops and Networking Meetings: List View

When your events have many activities, it can be difficult to see them all in one view. For this reason, we have added the list view which will allow your participants to scroll between the activities and networking meetings, thus being able to review them in a better way.

Payments: Redirect to Website

So that your participants can keep scrolling through the event´s website or any other website you desire after they make their payments, we have enabled the Payment Redirection option.

To set this up, you must go to the "Advanced Settings" module in the "Register" option. Once there you will go to the "Payments" option and you will be able to enter the URL of the site to which the participant must be redirected once they make their payments.

Activities: Multiple Streaming Channels

Virtuality has allowed us to connect our events with participants from all over the world. In order to make your experiences more user-friendly within the Virtual Stage, it is now possible to enable multiple streaming channels on the same activity. This will allow having streamings in different languages on the same activity, allowing participants to access more easily.

The steps you must follow to enable this feature are:

  • Create the activity.
  • In the tab "Virtual Stage Configuration" choose the option "Youtube" or "Other".
  • In the "Add" button, add the number of streamings you want (Up to 5) and name them to your preference.

Virtual Stage: Change Navbar Color

Knowing how much our clients want to further customize their Virtual Stages in order to make the experience of the participants as complete as possible, now you can change the color of the navigation bar.

For this you just have to go to the "User Interface" tab in the "Virtual Stage Settings" module and there choose the color that you like the most.

Workshops: Delete Background Image

Changes can arise at any time, and we know you must be able to tackle them as soon as possible. Now you can delete the background image of your activities in case you need to change the one previously set up.

You just have to go to your Workshop module and select the activity you want to modify. Next to the select image button, you will have the delete button which will allow you to set your Virtual Stage up from scratch.

Virtual Stage: Add Calendar Invites

For your participants can always keep better traceability of their activities and networking meetings, they can now download calendar files (.ICS) directly from their Virtual Stage.

They simply have to select the meeting or activity in their agenda once they login to the Virtual Stage, and there they'll find a button that will allow them to download the file. This way, they can add the activities or meetings that they consider most important in their Gmail or Outlook calendars.

Virtual Stage: Activities Background Image

Today we have the possibility of setting up a background image per activity, but in many cases, the image is the same and if you have multiple activities, you have to do it in all of them.

With this update, the idea is that you can set up a default background image in all activities, and if you need it you can only change it in the activities you choose.

Interactivity: Sparkup

Virtual events must always seek to be as close to face-to-face events in the sense that they must generate the greatest possible degree of interaction between participants.

For you to bring your participants closer and connect them with your event, we have partnered with Sparkup, an app that will allow you to organize activities such as quizzes, polls, and word clouds. You can also continue using Mentimeter, Slido, or other interactivity applications that allow you to generate the greatest possible engagement.

Invoices: Payment Date

In order for you to give more detailed information to your participants on their invoices, we have included the payment date.

This will allow you to know exactly when the participant made their payment, this way being able to keep better traceability of your event.

Virtual Stage: Zoom Upgrades

Understanding our clients' needs and keeping up with the improvements of our collaborators, we have updated the Virtual Stage to integrate the upgrades of Zoom web SDK version 1.8.0.

Functionalities that were previously limited like the breakout rooms are now available within the Virtual Stage. This will allow you to divide your participants into small groups to perform different types of activities without having to access another page.

Registration Form: New Birthdate Field

In order to facilitate the completion of your participants' registration forms, we have changed the format of the "Birthdate" field. With the new dropdown presentation, the client will be able to fill out their information more quickly.

Website: Sponsors Module

Your sponsors can now have more visibility at the event since you can include them on the website as well as all of their information. Our new module within the web composer will allow you to import all sponsors' information like you currently do with your speakers, activities, types of records, etc.

To include this module on your website, simply go to your web composer and click on the "Sponsors" option. Then choose the design you like the most and all your sponsors will automatically be displayed according to the categories you set up.

Networking: Calendar Invites

We understand that you want to offer the best experience to your participants, this includes making their tasks as easy as possible. That's why now when the participants confirm their networking meetings, they will receive the invites to their calendars in order to add them and keep better traceability.

Speakers: Virtual Stage Module

We understand how important it is for your participants to know more about who the speakers are and what will be presented in the activities. For this reason, we have included a new module within the Virtual Stage in which all participants will be able to see the speakers' profiles, including their social networks and a description of them.

To activate this module, you need to enter "Virtual Stage settings" and in the "Modules" tab, enable "Speakers".

Virtual Stage: Chat Channels

Now your participants will be able to send messages on different chat channels for different purposes. This improvement to the chat module will allow participants to use each chat for its specific purpose hence, not disturbing activities by discussing unrelated topics. For example, you can enable a support channel and there all participants can request help.

To enable these channels you just have to go to "Virtual Stage Settings" and once in there go to the "Modules" tab. Finally in the "Chat" option, you can set up the channels as you see fit.

Virtual Stage: Received Chats Retention

For your participants not to miss any content that has been discussed in the chats, now they are not deleted. Let's say that you had to log out from the Virtual Stage or simply logged in late for an activity, now you can review what was being discussed prior to your entry to the platform.

Virtual Stage: Registration Button

In order to make it easier for your participants to access the event, we have now enabled a registration button on the home page of the Virtual Stage. Thus, people who have not yet registered for the event, but have the access link to the Virtual Stage, can be redirected immediately to the registration form.

If you want to enable this function you must go to "Virtual Stage Settings" and in the "General Settings" tab select the option "Enable registration link in login screen".

Workshops and Networking Meeting: Waiting Image

Now you can provide a better experience to your participants while they wait for activities or networking meetings to start. With our new "Waiting image" feature you will be able to brand your sponsors, the speakers or simply set up a nice image for your participants and make their wait on the Virtual Stage more pleasant.

For this you'll only need to go to the "User interface" tab and in the "Waiting image" option, insert the one you want.

Networking: Background Images

We understand the need of our clients to customize their participants' experience when setting up networking meetings. With this in mind, you can now insert a background image to give your networking sessions more identity within the Virtual Stage.

You just have to go to the "User interface" tab and in the option "Background image for networking session" insert the one you would like.

Networking: New Video Platform

At Eventtia we always seek that the digital experience of our clients and their event participants is always the most satisfactory and complete as possible. This is why one of our deepest ideals is constant innovation, for which we have a highly trained team and efficient tools that enhance the experience of our users.

After seeing the level of acceptance that the Virtual Stage has had and the success it has brought to our clients, we have decided to focus our efforts on the business rounds that have become the main use case for Eventtia. Understanding the needs of our clients, we have migrated Twilio, a new very secure, and versatile platform for business conference meetings. This will be available for all your events from Friday, November 13 and in case you want to stay with the current platform, it will only be necessary to communicate it via help@eventtia.com.

Greetings.

Participants: Event Traces

At the end of our events, we want to know exactly what our participants did and how was their level of interaction in it. In order to see the activity of each participant in more detail, we have included the tab "Event Traces" where you can see, for example, the stands that the participants visited, or the activities in which they spent the longest and thus be able to have a better approach with them at the end of the event.

For this you just have to enter the profile of the participant whom you want further information about and click on "Event Traces" in the Eventtia back office.

Virtual Stage: Surveys Module

To avoid your participants from having to fill in the survey on their emails, they can now do it without exiting the Virtual Stage. Just add your Surveys module and they can fill them in right away!

Networking: Rejection Reasons

We all have a tough time dealing with rejection, but when explained it is easier to deal with it. This is why we enabled rejection reasons for participants to explain why they can't accept a meeting.

Live Event Commander

Keeping traceability and control of our events is essential, that is why in addition to the reports that you can download from your platform, you can now use the Live Event Commander. With this tool you will be able to see live data of all the activities taking place in your Virtual Stage, see how meetings are taking place and send live announcements among other features.

To access the Event Commander you just have to click on the "Launch Event Commander" button which will appear in the upper right corner of your Dashboard.

Workshops: Send Calendar Invitations (.ICS)

To keep better track of the activities your participants will be attending, we have now enabled the ability to send calendar invited as .ICS files. Participants will be able to include them in their Google Calendars in order to be reminded prior to the event.

To enable this feature, go to the "Program" module and in "Advanced Settings" activate the option of which activities you want to send an invitation to your participants. This will allow participants to keep track of activities in their calendars and prevent them from forgetting about them.