We’ve fixed an issue where mobile passes were displayed on the event registration confirmation screen for all participants — even those requiring validation. Mobile passes will now only appear when appropriate.

Searching event activities just got easier!  We’ve fixed an issue where the search was case sensitive — meaning searching for “Workshop” and “workshop” gave different results.

Now, your search will work regardless of capitalization.  ✅

We’ve improved the way your event charges appear on participants’ credit card statements when using Stripe as your payment processor! ✨

If your event name contains only Latin characters, it will now appear as the statement descriptor. Otherwise, it will show as “Event reg Eventtia.com”.

This helps participants recognize the charge and reduces the chance of payment disputes.

We’ve fixed an issue where participant charges were missing from the Excel export.

With this update, all participant charges are now properly included in your exports — making your reports more complete and accurate.  

We’ve removed the check-out requirement for multiple check-ins at access control points. (checkpoints) 

Previously, a participant needed to check out before checking in again. Now, attendees can check in as many times as needed — no check-out required.

We’ve fixed a bug on the on-site mobile app that allowed users to update participant information without the proper permissions.

Please make sure to update your app to the latest version to ensure secure access and accurate permissions. ✅

Good news! You can now open participant details from the index page in new tabs or windows. 

Previously, everything had to be done in the same window — making multitasking tricky. With this update, you’re free to open as many participants as you need in separate tabs. 

We’ve made it even easier to deliver mobile passes to your participants!

Now, when you create a new event, wallet passes will be enabled by default. This means participants will automatically receive their mobile passes (for iOS or Android) upon registration — no extra setup needed! 

We’ve optimized queries, added data validation in cache (instead of hitting the database directly), and made several backend enhancements to ensure faster, more reliable exports. ✅

We’ve resolved a bug affecting the Global Dashboard, ensuring proper load and more reliable experience for all users. ✅

To enjoy the optimized version, simply refresh your web browser.

Thank you for your patience and feedback.