Eventtia Changelog

We've made a change to our event cloning feature based on your feedback! From now on, when you clone an event, workshops will no longer be copied over.

We heard you—cloning workshops was causing more headaches than help, with mismatched speakers, outdated schedules, and extra cleanup work on your end. So we removed it to keep things simple! 🧹

You can still easily create your workshops fresh in your new event, giving you full control without the hassle of fixing inherited data.

Sometimes less is more! Thanks for helping us make the platform better. 💪

We've made a small but mighty improvement to your Massive Messages experience! The "Paid" filter will now only appear when it's actually relevant to your event.

If your event is free or doesn't involve payments, you simply won't see this filter anymore. Less clutter, cleaner interface, and a simpler workflow for you! 🧹

We're always looking for ways to keep your dashboard clean and focused on what matters most for your specific event needs.

Enjoy the streamlined experience! 💫

We’ve added a new feature to make searching even smoother ✨. You can now clear any performed search instantly using the X in the search field ❌—no need to manually delete text or refresh the page.

It’s a small improvement that makes a big difference when you’re filtering, exploring, and searching frequently 🚀.

We’ve deployed a major improvement to the Activities Module 🚀 — the entire UI and UX have been completely refactored for a much better experience. Everything feels cleaner, faster, and easier to use, with a more intuitive flow for creating, editing, and managing activities ✅.

You’ll notice smoother navigation, clearer actions, and a more modern layout that helps you get things done with fewer clicks ✨.

👉 Please note: This update is available only for new events. 🎉

We’ve refreshed and refactored the My Account section to make it cleaner, easier to navigate, and faster to use ✨. You’ll notice a more organized layout and a smoother experience when managing your account details and settings.

We also added Attendees account usage 📊, so it’s now much easier to track how many attendee credits you’re using—and quickly see when you’re running low for your events 🚀. No more guessing: your usage is clearer and more actionable at a glance ✅.

We’ve improved the ticket generation flow when sending tickets via WhatsApp 📲.

Tickets are now handled more reliably, helping ensure recipients get a clean, accessible ticket experience.

We also added a new option to download tickets directly to iOS Apple Wallet and Android Wallet ✅—making it even easier for attendees to save and use their tickets on-site.

We’ve rolled out a new feature to help your event sites get indexed more effectively by Google and other major search engines 🔎.

This improvement makes it easier for search engines to discover and understand your event pages, which can support better visibility in search results over time 📈.

No extra setup needed—your new events will automatically benefit from this enhancement ✅.

We’ve improved the registration flow for attendee types that require validation ✅. From now on, when a participant registers under an attendee type with the “requires validation” setting enabled, the payment button will not be displayed. This ensures participants cannot pay until their participation has been confirmed, making the process clearer and avoiding unnecessary payments 💡.

We’ve replaced Google reCAPTCHA with a brand-new captcha mechanism 🎉. The new version is simpler, more transparent, and much less intrusive, giving you a smoother experience when logging into Eventtia’s backend 🚀. Security remains strong, but now you’ll spend less time dealing with extra steps and more time focusing on your events! ✨

We’ve added a brand-new search field to the Attendees Index page! 🎉 Now, in addition to names and other details, you can search attendees by their birthdate.

This makes it easier to filter, find, and organize participants with greater precision 🗓️.

Another step towards making attendee management smoother and faster for you! 🚀

We’ve given the Activities Module a complete makeover! 🚀 This fresh redesign makes it easier than ever to create, edit, and manage activities at your events. With a smoother flow, faster performance, and a cleaner look, you’ll save time and enjoy a more intuitive experience ✨.

👉 Please note: This update applies only to new events.

Creating and editing events just got an upgrade! We’ve launched a brand-new interface that’s smoother, faster, and more consistent across the platform.

Whether you’re starting from scratch or making edits, you’ll enjoy a cleaner layout and a more seamless experience. 🛠️✨

Give it a try and build your events with ease! 🚀

We’ve added a new safety feature: now, only one data export can be processed at a time per event.

Why? This helps avoid performance issues and ensures your export completes smoothly without delays or crashes. 🛡️💻

Your data exports just got more reliable—no more accidental overloads! ⚙️✨

Great news! You can now copy a design from one massive message and paste it into another event—no need to start from scratch anymore! 🙌

This new feature lets you reuse your favorite designs in just a few clicks, saving you time and keeping your branding consistent across events. 🗂️🖌️

Go ahead, give it a try and simplify your messaging workflow! 🚀

We’ve refreshed the Login and Forgot Password screens to give you a smoother and more delightful experience! 🌟

Whether you’re logging in or recovering your password, you’ll now enjoy a cleaner, more modern interface that’s faster and easier to use.

We’re always working to make your Eventtia journey better—this is just one of many steps we’re taking! 🚀

Great update for our on-site app! You can now refresh the attendee count at any activity or checkpoint with just a tap. Stay up-to-date with live attendance numbers as guests check in throughout your event. Perfect for keeping track of capacity and making real-time decisions! ⚡

When creating or editing a speaker, email is no longer required. Simple, flexible, and just a little bit easier! 🙌

Great news! We've added a search feature to the group view that lets you quickly find groups by searching for the main participant's first name or last name. No more scrolling through endless lists - just type and find! This should make managing your groups much easier. 💪

When we launched the new Speakers module, we oops! forgot the option to reorganize speakers to match your agenda flow. Good news — the feature is now back! ✨ You can drag and drop to set the perfect speaker order for your event. 🎯

We rebuilt the Speakers module from the ground up — it’s now faster, smoother, and more beautiful than ever. Managing speakers just got way more fun! ✨

We made a couple of helpful tweaks to the activities calendar in the back office:

• The week now starts on Monday (finally! 😅)
• The calendar now opens with today’s date selected—no more endless scrolling for long events! 🚀

Hey, awesome users! We’ve given the advanced registration settings in the back office a shiny new UI! 🎨 You might not visit this spot often, but we’re sprucing up every corner to make your experience smoother. Enjoy the fresh vibe! 😊

We’ve expanded the language support for mobile passes on both iOS and Android! 📱

Now available in: German, Portuguese, Italian, Catalan, Dutch, Arabic, Vietnamese, Simplified Chinese, Traditional Chinese, Korean, and Japanese. 🌍

We used to block events with the same name—our bad! 🙈 After hearing your feedback, we’ve lifted that restriction. Feel free to create as many events with the same name as you need! 🎉

We heard you—the new event index filters were a bit confusing (oops 😅). We’ve cleaned things up! Now, by default, you’ll see ongoing and upcoming events first. Much smoother! 🚀

Changed to this:

You can now create event websites in even more languages: German, Portuguese, Italian, Catalan, Dutch, Arabic, Vietnamese, Simplified Chinese, Traditional Chinese, Korean, and Japanese. 🗣️

This helps you reach attendees in their native language and makes their registration experience smoother than ever! 🎉

We’ve re-added the delete participant option directly in the contextual menu on the attendees index. No need to click into each participant’s details anymore—just delete right from the list! 🚀 Save time and keep things simple.

We’ve added the ability to include a phone number field when importing your guest lists. This small but mighty improvement makes it much easier to send SMS messages and keep in touch with your attendees in more ways! 💬📲

Typos happen! Now, when an email bounces in a bulk send, you can edit it directly from the report and resend right away—no need to create a new campaign. 🎯 Smooth and simple!

If you’ve been using the alternate_email field, you may have noticed attendees weren’t receiving platform emails there. We heard you—and fixed it! Now, all communications go to both the primary and alternate email. ✅

We’re excited to improve the configuration of Webhooks — a powerful feature designed to supercharge your integrations and automate your workflows in real-time.

🔗 What Are Webhooks?

Webhooks allow your systems to receive real-time updates whenever something important happens in our platform. Instead of constantly polling for data, you can now subscribe to specific events and get instantly notified the moment they occur.

🧩 Why this matters for Integrations?

💡 Real-Time Communication

Webhooks provide a seamless way to sync data and trigger actions across systems — instantly. No delays, no polling, no manual refreshes.

⚙️ Smarter Automation

Build powerful automations: update CRMs, trigger notifications, sync attendee data, or kick off post-event workflows — all the moment something changes.

🔒 Secure & Scalable

Each webhook is delivered securely, with signature verification and retry logic to ensure reliability and data integrity.

🌐 Infinite Integration Possibilities

Whether you’re connecting to internal tools or third-party services like Slack, HubSpot, or Zapier — webhooks are the glue that makes it all work together.

🎯 Use Cases

• Notify your internal systems when a new event is published
• Sync attendee registration data to your CRM
• Trigger external workflows when an event is updated or cancelled
• Send real-time alerts to your team via messaging platforms

🛠️ Developer-Friendly

With a simple configuration UI, clear documentation, and support for custom payloads, getting started with webhooks is fast and easy — no heavy lifting required.

To access and configure your event Webhooks, just go to your events settings and click on the "Webhooks" tab.

We’re excited to announce the launch of our newly upgraded and redesigned Event Settings menu in Eventtia's back office—built to make editing and managing events faster, easier, and more intuitive than ever before.

✨ What’s New?

🔄 Streamlined User Experience

The interface has been reimagined with a clean, modern layout that reduces clutter and prioritizes the most used fields.

⚡ Improved Performance

Enjoy faster load times, smoother interactions, and an overall snappier experience as you navigate and update your event details.

Good news! You can now open participant details from the index page in new tabs or windows. 

Previously, everything had to be done in the same window — making multitasking tricky. With this update, you’re free to open as many participants as you need in separate tabs. 

We’ve made it even easier to deliver mobile passes to your participants!

Now, when you create a new event, wallet passes will be enabled by default. This means participants will automatically receive their mobile passes (for iOS or Android) upon registration — no extra setup needed! 

We’ve removed the check-out requirement for multiple check-ins at access control points. (checkpoints) 

Previously, a participant needed to check out before checking in again. Now, attendees can check in as many times as needed — no check-out required.

We’ve improved the way your event charges appear on participants’ credit card statements when using Stripe as your payment processor! ✨

If your event name contains only Latin characters, it will now appear as the statement descriptor. Otherwise, it will show as “Event reg Eventtia.com”.

This helps participants recognize the charge and reduces the chance of payment disputes.

We’ve optimized queries, added data validation in cache (instead of hitting the database directly), and made several backend enhancements to ensure faster, more reliable exports. ✅

Great news! Within an event, you now have the option to remove the email restriction, allowing participants to register multiple times with the same email ✅

This update gives you:

- More flexibility in managing different attendee types and roles.

- Easier group or team registrations without needing unique emails.

- A smoother registration process for returning participants.

You can enable this option in your attendee type settings (email field in registration form) and adapt registrations to your needs.

Try it out today and make registrations more seamless than ever 🚀

We’re excited to introduce a new improvement that gives you more flexibility when managing attendee types, in Eventtia's Back-Office.

You can now use the same Attendee Type's Name, multiple times, within the same event—no more restrictions on unique names ✅.

This update makes it easier to:

1. Organize your attendees more efficiently.
2. Create variations of the same type without extra work.
3. Customize your event structure to fit your needs.

Enjoy a more seamless attendee management experience and create events with greater ease.

We’re excited to introduce a completely redesigned Attendees Index interface—built for speed, clarity, and better organization! ✨

With this new update, you may now enjoy:

✅ A cleaner, more intuitive layout – Find attendee details faster than ever.

✅ Improved filtering & search – Easily sort and locate attendees with advanced filters.

✅ Enhanced performance – Faster loading times and a smoother experience.

✅ More actionable insights – Get a clearer overview of attendee statuses and engagement.

This upgrade is designed to simplify attendee management and make navigating Eventtia even more seamless.

Try out the new interface today and let us know what you think!

Great news for users using Eventtia's API for system integrations.

Attendee types’ registration form fields now have an even more powerful Internal ID feature.

Previously, this field only supported numbers—but with our latest update, you can now use numbers, letters, underscores (_), and hyphens (-) for even greater flexibility!

This enhancement makes integrating with Eventtia's API smoother than ever.

Try it out and let us know what you think! ✨

We’re thrilled to announce that the 'Events Listing Page' on your main dashboard has been upgraded.

Our team has been working tirelessly to bring you a fresh, modern, and more intuitive experience. These enhancements are designed to be faster, more responsive, and visually stunning, ensuring a smoother and more enjoyable way to explore events.

This is just the beginning—stay tuned for even more exciting updates coming your way! We can’t wait for you to try it out and hear your feedback.

The phone field in the registration form previously allowed up to 70 characters, which was unnecessary as phone numbers are much shorter.

We’ve now set a 17-character limit, and this update is live.

The events API endpoint had a cache of 30 minutes. 

Today we've pushed a change that decreases the cache time from 30 to 10 minutes.

From now on, in Eventtia's Back-Office (https://connect.eventtia.com/en/users/sign_in), your activity schedules are being displayed according to the event's time zone, regardless of your location.

Event's activities can be found in the "Program" module.

With this improvement, we aim to offer you greater precision and consistency in managing your events.

From the invoicing module in eventtia's back-office, we have implemented an enhancement that automates the invoicing process when making new charges or payments for registration to any activity.

This update not only streamlines the overall process but also enhances the customer experience by providing instant and effective communication about their transactions.

We are pleased to inform you of a recent enhancement to the Checkpoints report format.

We have updated the design to separate the columns for first and last names. This change promotes uniformity and improves data organization within Eventtia and across our clients' CRMs.

To access this report, navigate to the registration module, select 'Checkpoints', then 'Edit Checkpoint', go to the 'Attendees' tab, and click on the 'Export to Excel' button.

We hope this improvement enriches your experience with our platform.

We are pleased to inform you about the recent enhancements in the display of announcements and alerts in the Virtual Stage, Launch Event Commander.

Now, in the Live Announcements section, users can manage two types of communications: Alerts and Informative messages.

Alerts are meant for important notices that require immediate attention, while Informative messages provide recommendations and suggestions.

This update provides a better user experience by enabling more efficient management of critical and useful information in Virtual Stage.

As part of our ongoing commitment to enhancing user experience, we have implemented a significant improvement to the multiple-selection fields.

Now, not only can attendees choose from various options, but we've introduced the flexibility to set a minimum and maximum number of selections. This feature empowers you to tailor the selection process precisely to your events' requirements.

Here's how it works: When enabled, the field allows you to specify the minimum and maximum number of options attendees can choose. Each option can be assigned a corresponding value, adding a layer of customization to better suit your event dynamics.

The system is now equipped to validate the selections made by attendees. If the provided values fall outside the configured criteria of minimum and maximum, the field will trigger a validation error, ensuring accuracy and adherence to your event guidelines.

You can manage this functionality from the administration area / Back office, under the participant type > registration form > new field > multiple selection type > Min. Sel. Options or Max. Sel. Options.

Dear customers,

We would like to inform you that starting from July 1st, the previous version of Google Analytics will no longer be available. Instead, Google Analytics 4, an enhanced and advanced version, has been launched. We strongly encourage you to migrate to this new version to take advantage of its improved features.

We have prepared a step-by-step tutorial in our Knowledge Base to assist you in the setup and operation of Google Analytics 4. We recommend following this tutorial to ensure proper configuration and make the most of the tool's new capabilities.

You can access the tutorial at the following link: https://help.eventtia.com/knowledge/google-analytics-4-configuration.

If you have any questions or require assistance during the migration process, our support team is available to help.

We appreciate your cooperation in this important migration. We are confident that Google Analytics 4 will provide you with an enhanced experience in tracking and analyzing data, enabling you to make more informed decisions for the success of your online presence.

Best regards,

Eventtia