We’ve added a new safety feature: now, only one data export can be processed at a time per event.
Why? This helps avoid performance issues and ensures your export completes smoothly without delays or crashes. 🛡️💻
Your data exports just got more reliable—no more accidental overloads! ⚙️✨
Great news! You can now copy a design from one massive message and paste it into another event—no need to start from scratch anymore! 🙌
This new feature lets you reuse your favorite designs in just a few clicks, saving you time and keeping your branding consistent across events. 🗂️🖌️
Go ahead, give it a try and simplify your messaging workflow! 🚀
We’ve refreshed the Login and Forgot Password screens to give you a smoother and more delightful experience! 🌟
Whether you’re logging in or recovering your password, you’ll now enjoy a cleaner, more modern interface that’s faster and easier to use.
We’re always working to make your Eventtia journey better—this is just one of many steps we’re taking! 🚀
Great update for our on-site app! You can now refresh the attendee count at any activity or checkpoint with just a tap. Stay up-to-date with live attendance numbers as guests check in throughout your event. Perfect for keeping track of capacity and making real-time decisions! ⚡
When creating or editing a speaker, email is no longer required. Simple, flexible, and just a little bit easier! 🙌
Great news! We've added a search feature to the group view that lets you quickly find groups by searching for the main participant's first name or last name. No more scrolling through endless lists - just type and find! This should make managing your groups much easier. 💪
When we launched the new Speakers module, we oops! forgot the option to reorganize speakers to match your agenda flow. Good news — the feature is now back! ✨ You can drag and drop to set the perfect speaker order for your event. 🎯
We rebuilt the Speakers module from the ground up — it’s now faster, smoother, and more beautiful than ever. Managing speakers just got way more fun! ✨
We made a couple of helpful tweaks to the activities calendar in the back office:
Hey, awesome users! We’ve given the advanced registration settings in the back office a shiny new UI! 🎨 You might not visit this spot often, but we’re sprucing up every corner to make your experience smoother. Enjoy the fresh vibe! 😊
We’ve expanded the language support for mobile passes on both iOS and Android! 📱
Now available in: German, Portuguese, Italian, Catalan, Dutch, Arabic, Vietnamese, Simplified Chinese, Traditional Chinese, Korean, and Japanese. 🌍
We used to block events with the same name—our bad! 🙈 After hearing your feedback, we’ve lifted that restriction. Feel free to create as many events with the same name as you need! 🎉
We heard you—the new event index filters were a bit confusing (oops 😅). We’ve cleaned things up! Now, by default, you’ll see ongoing and upcoming events first. Much smoother! 🚀
Changed to this:
You can now create event websites in even more languages: German, Portuguese, Italian, Catalan, Dutch, Arabic, Vietnamese, Simplified Chinese, Traditional Chinese, Korean, and Japanese. 🗣️
This helps you reach attendees in their native language and makes their registration experience smoother than ever! 🎉
We’ve re-added the delete participant option directly in the contextual menu on the attendees index. No need to click into each participant’s details anymore—just delete right from the list! 🚀 Save time and keep things simple.
We’ve added the ability to include a phone number field when importing your guest lists. This small but mighty improvement makes it much easier to send SMS messages and keep in touch with your attendees in more ways! 💬📲
Typos happen! Now, when an email bounces in a bulk send, you can edit it directly from the report and resend right away—no need to create a new campaign. 🎯 Smooth and simple!
If you’ve been using the alternate_email field, you may have noticed attendees weren’t receiving platform emails there. We heard you—and fixed it! Now, all communications go to both the primary and alternate email. ✅
We’re excited to improve the configuration of Webhooks — a powerful feature designed to supercharge your integrations and automate your workflows in real-time.
🔗 What Are Webhooks?
Webhooks allow your systems to receive real-time updates whenever something important happens in our platform. Instead of constantly polling for data, you can now subscribe to specific events and get instantly notified the moment they occur.
🧩 Why this matters for Integrations?
💡 Real-Time Communication**
Webhooks provide a seamless way to sync data and trigger actions across systems — instantly. No delays, no polling, no manual refreshes.
⚙️ Smarter Automation**
Build powerful automations: update CRMs, trigger notifications, sync attendee data, or kick off post-event workflows — all the moment something changes.
🔒 Secure & Scalable**
Each webhook is delivered securely, with signature verification and retry logic to ensure reliability and data integrity.
🌐 Infinite Integration Possibilities**
Whether you’re connecting to internal tools or third-party services like Slack, HubSpot, or Zapier — webhooks are the glue that makes it all work together.
🎯 Use Cases
**🛠️ Developer-Friendly** With a simple configuration UI, clear documentation, and support for custom payloads, getting started with webhooks is fast and easy — no heavy lifting required. To access and configure your event Webhooks, just go to your events settings and click on the "Webhooks" tab.
We’re excited to announce the launch of our newly upgraded and redesigned Event Settings menu in Eventtia's back office—built to make editing and managing events faster, easier, and more intuitive than ever before.
🔄 Streamlined User Experience**
The interface has been reimagined with a clean, modern layout that reduces clutter and prioritizes the most used fields.
⚡ Improved Performance**
Enjoy faster load times, smoother interactions, and an overall snappier experience as you navigate and update your event details.
We’ve made it even easier to deliver mobile passes to your participants!
Now, when you create a new event, wallet passes will be enabled by default. This means participants will automatically receive their mobile passes (for iOS or Android) upon registration — no extra setup needed!
Good news! You can now open participant details from the index page in new tabs or windows.
Previously, everything had to be done in the same window — making multitasking tricky. With this update, you’re free to open as many participants as you need in separate tabs.
We’ve removed the check-out requirement for multiple check-ins at access control points. (checkpoints)
Previously, a participant needed to check out before checking in again. Now, attendees can check in as many times as needed — no check-out required.
We’ve improved the way your event charges appear on participants’ credit card statements when using Stripe as your payment processor! ✨
If your event name contains only Latin characters, it will now appear as the statement descriptor. Otherwise, it will show as “Event reg Eventtia.com”.
This helps participants recognize the charge and reduces the chance of payment disputes.
We’ve optimized queries, added data validation in cache (instead of hitting the database directly), and made several backend enhancements to ensure faster, more reliable exports. ✅
Great news! Within an event, you now have the option to remove the email restriction, allowing participants to register multiple times with the same email ✅
This update gives you:
You can enable this option in your attendee type settings (email field in registration form) and adapt registrations to your needs.
Try it out today and make registrations more seamless than ever 🚀
We’re excited to introduce a new improvement that gives you more flexibility when managing attendee types, in Eventtia's Back-Office.
You can now use the same Attendee Type's Name, multiple times, within the same event—no more restrictions on unique names ✅.
This update makes it easier to:
Enjoy a more seamless attendee management experience and create events with greater ease.
We’re excited to introduce a completely redesigned Attendees Index interface—built for speed, clarity, and better organization! ✨
With this new update, you may now enjoy:
✅ A cleaner, more intuitive layout – Find attendee details faster than ever.
✅ Improved filtering & search – Easily sort and locate attendees with advanced filters.
✅ Enhanced performance – Faster loading times and a smoother experience.
✅ More actionable insights – Get a clearer overview of attendee statuses and engagement.
This upgrade is designed to simplify attendee management and make navigating Eventtia even more seamless.
Try out the new interface today and let us know what you think!
Great news for users using Eventtia's API for system integrations.
Attendee types’ registration form fields now have an even more powerful Internal ID feature.
Previously, this field only supported numbers—but with our latest update, you can now use numbers, letters, underscores (_), and hyphens (-) for even greater flexibility!
This enhancement makes integrating with Eventtia's API smoother than ever.
Try it out and let us know what you think! ✨
We’re thrilled to announce that the 'Events Listing Page' on your main dashboard has been upgraded.
Our team has been working tirelessly to bring you a fresh, modern, and more intuitive experience. These enhancements are designed to be faster, more responsive, and visually stunning, ensuring a smoother and more enjoyable way to explore events.
This is just the beginning—stay tuned for even more exciting updates coming your way! We can’t wait for you to try it out and hear your feedback.
The phone field in the registration form previously allowed up to 70 characters, which was unnecessary as phone numbers are much shorter.
We’ve now set a 17-character limit, and this update is live.
The events API endpoint had a cache of 30 minutes.
Today we've pushed a change that decreases the cache time from 30 to 10 minutes.
From now on, in Eventtia's Back-Office (https://connect.eventtia.com/en/users/sign_in), your activity schedules are being displayed according to the event's time zone, regardless of your location.
Event's activities can be found in the "Program" module.
With this improvement, we aim to offer you greater precision and consistency in managing your events.
From the invoicing module in eventtia's back-office, we have implemented an enhancement that automates the invoicing process when making new charges or payments for registration to any activity.
This update not only streamlines the overall process but also enhances the customer experience by providing instant and effective communication about their transactions.
We are pleased to inform you of a recent enhancement to the Checkpoints report format.
We have updated the design to separate the columns for first and last names. This change promotes uniformity and improves data organization within Eventtia and across our clients' CRMs.
To access this report, navigate to the registration module, select 'Checkpoints', then 'Edit Checkpoint', go to the 'Attendees' tab, and click on the 'Export to Excel' button.
We hope this improvement enriches your experience with our platform.
We are pleased to inform you about the recent enhancements in the display of announcements and alerts in the Virtual Stage, Launch Event Commander.
Now, in the Live Announcements section, users can manage two types of communications: Alerts and Informative messages.
Alerts are meant for important notices that require immediate attention, while Informative messages provide recommendations and suggestions.
This update provides a better user experience by enabling more efficient management of critical and useful information in Virtual Stage.
As part of our ongoing commitment to enhancing user experience, we have implemented a significant improvement to the multiple-selection fields.
Now, not only can attendees choose from various options, but we've introduced the flexibility to set a minimum and maximum number of selections. This feature empowers you to tailor the selection process precisely to your events' requirements.
Here's how it works: When enabled, the field allows you to specify the minimum and maximum number of options attendees can choose. Each option can be assigned a corresponding value, adding a layer of customization to better suit your event dynamics.
The system is now equipped to validate the selections made by attendees. If the provided values fall outside the configured criteria of minimum and maximum, the field will trigger a validation error, ensuring accuracy and adherence to your event guidelines.
You can manage this functionality from the administration area / Back office, under the participant type > registration form > new field > multiple selection type > Min. Sel. Options or Max. Sel. Options.
Dear customers,
We would like to inform you that starting from July 1st, the previous version of Google Analytics will no longer be available. Instead, Google Analytics 4, an enhanced and advanced version, has been launched. We strongly encourage you to migrate to this new version to take advantage of its improved features.
We have prepared a step-by-step tutorial in our Knowledge Base to assist you in the setup and operation of Google Analytics 4. We recommend following this tutorial to ensure proper configuration and make the most of the tool's new capabilities.
You can access the tutorial at the following link: https://help.eventtia.com/knowledge/google-analytics-4-configuration.
If you have any questions or require assistance during the migration process, our support team is available to help.
We appreciate your cooperation in this important migration. We are confident that Google Analytics 4 will provide you with an enhanced experience in tracking and analyzing data, enabling you to make more informed decisions for the success of your online presence.
Best regards,
Eventtia
We are excited to introduce a new Zoom configuration that will greatly enhance your experience with our system. In order to make the transition smooth and seamless, we have prepared a tutorial in the knowledge base to guide you through the process. Access the tutorial here
It is important that you know the process you use to follow to integrate Zoom into your Eventtia’s Virtual Stage is no longer the same, we encourage you to check the knowledge base article about it and reach out to your Customer Success or our helpdesk for assistance.
We believe that this new configuration service will provide you with greater flexibility and control over your system settings, ultimately enhancing your overall experience. We appreciate your collaboration and trust as we work together to implement these improvements.
Thank you for choosing our services. We look forward to supporting you in this new phase of Zoom integration with Eventtia.
Now on the Program module inside the Virtual Stage or Mobile App, in the meetings section, your participants can see the meeting location from the initial description of the space assigned in the agenda.
We have implemented a new process when it comes to registration to activities with additional cost from the Virtual Stage. Now when a participant clicks on the “purchase” button they will be redirected to the registration form where they can finish their payment.
Now you will be able to cancel the registration for a specific attendee to your workshops. When you are editing your user’s role permission you can select whether or not they can uncheck an attendee’s registration to a workshop from the back office.
Permit Location:
Users > Roles > Choose type of role > edit "on the 3-point button" > Program module >Workshops > Unregister entrance.
We have added more information to your events’ Workshop Report now you will have the following fields available: ID, Participant Type, Position, Phone, Checked in to event (yes/no), Checked-in time, Checked-in to Workshop, Date and time they accessed the Workshop.
Img. 1 Back office
Img. 2 Back office
Img. 1 Report
Thinking about delivering a better experience on our mobile app for participants, the main stage and home page will have the same image unless the home page is being set up by using HTML code keeping consistency throughout the app.
Within the workshop reports, the following information was added: Paid reserved seats and Free capacity, which will allow the organizer to know a more detailed status for the activities, on the same report.
To download this report, remember to log in from Eventtia's back office, in the program module > activities > actions > export to Excel.
The event’s location was removed from the activities’ description on the Virtual Stage/ Mobile App in physical events.
We have developed a solution on the backend so on the “Phone Field” on your registration forms the country code assing will be by default the country selected for your event.
Now you will be able to configure specific reminders for activities for each participant type. Remember this option is available in the Program Module > Advanced Settings
Reminders. If you wish to send a general reminder you can still do it by setting it up on the general template without clicking on the specific participant type.
One of the significant advantages of having Networking at your events is to facilitate the generation of interpersonal relationships among your attendees; in this way, they can enhance the opportunities they find when attending your events. We have enabled an option that allows your attendees who have appointments scheduled in the Networking to view the contact information of the person with whom they have an appointment, either virtually or In-person.
At Eventtia, we understand that unexpected situations are part of the execution stage of the events, which is why we want you to have as much control over the meetings scheduled virtually at the Networking in your hybrid events.
From the Networking module - Participant Profile tap in the backoffice, you will be able to view and access the links of your participants' calls. Thus, in your role as event administrator, you will be able to attend to possible requirements and/or difficulties.