Eventtia Changelog

We are excited to introduce a new Zoom configuration that will greatly enhance your experience with our system. In order to make the transition smooth and seamless, we have prepared a tutorial in the knowledge base to guide you through the process. Access the tutorial here

It is important that you know the process you use to follow to integrate Zoom into your Eventtia’s Virtual Stage is no longer the same, we encourage you to check the knowledge base article about it and reach out to your Customer Success or our helpdesk for assistance.

We believe that this new configuration service will provide you with greater flexibility and control over your system settings, ultimately enhancing your overall experience. We appreciate your collaboration and trust as we work together to implement these improvements.

Thank you for choosing our services. We look forward to supporting you in this new phase of Zoom integration with Eventtia.

Now on the Program module inside the Virtual Stage or Mobile App, in the meetings section, your participants can see the meeting location from the initial description of the space assigned in the agenda.

We have implemented a new process when it comes to registration to activities with additional cost from the Virtual Stage. Now when a participant clicks on the “purchase” button they will be redirected to the registration form where they can finish their payment.

Now you will be able to cancel the registration for a specific attendee to your workshops. When you are editing your user’s role permission you can select whether or not they can uncheck an attendee’s registration to a workshop from the back office. 

Permit Location:

Users > Roles > Choose type of role > edit "on the 3-point button" > Program module >Workshops > Unregister entrance.

We have added more information to your events’ Workshop Report now you will have the following fields available: ID, Participant Type, Position, Phone, Checked in to event (yes/no), Checked-in time, Checked-in to Workshop, Date and time they accessed the Workshop.

Img. 1 Back office

Img. 2 Back office

Img. 1 Report

Thinking about delivering a better experience on our mobile app for participants, the main stage and home page will have the same image unless the home page is being set up by using HTML code keeping consistency throughout the app.

Within the workshop reports, the following information was added: Paid reserved seats and Free capacity, which will allow the organizer to know a more detailed status for the activities, on the same report.

To download this report, remember to log in from Eventtia's back office, in the program module > activities > actions > export to Excel.

The event’s location was removed from the activities’ description on the Virtual Stage/ Mobile App in physical events.

We have developed a solution on the backend so on the “Phone Field” on your registration forms the country code assing will be by default the country selected for your event.

Now you will be able to configure specific reminders for activities for each participant type. Remember this option is available in the Program Module > Advanced Settings > Reminders. If you wish to send a general reminder you can still do it by setting it up on the general template without clicking on the specific participant type.

One of the significant advantages of having Networking at your events is to facilitate the generation of interpersonal relationships among your attendees; in this way, they can enhance the opportunities they find when attending your events. We have enabled an option that allows your attendees who have appointments scheduled in the Networking to view the contact information of the person with whom they have an appointment, either virtually or In-person.

At Eventtia, we understand that unexpected situations are part of the execution stage of the events, which is why we want you to have as much control over the meetings scheduled virtually at the Networking in your hybrid events.

From the Networking module - Participant Profile tap in the backoffice, you will be able to view and access the links of your participants' calls. Thus, in your role as event administrator, you will be able to attend to possible requirements and/or difficulties.

At Eventtia we understand the great opportunities generated when you can design your events wholly personalized with your brand; we have enabled the event banner to be visible within the survey when you send it to your attendees by email.  

Networking is currently one of the main tools to generate valuable connections for you and your attendees. Achieving perfect planning and organization of it is one of the main objectives of our platform; that is why we have added for you, within the Registration module – the General Information tab, an option that allows you to limit the number of appointments by type of a participant that has a Networking profile associated with it.

Being able to visualize in real-time the development of the activities of your event, regardless of the modality (In-person, Virtual or Hybrid). As well as knowing data on the number of active attendees, and making live announcements, among others, are the improvements that Eventtia brings you through the Control Board module - “Event Launch Commander” option, we want to support you as an administrator of your event so that you optimize all the opportunities that bring data that had not previously been explored or were not easily visualized in the execution stage of your event.

Thinking about your needs when designing your event. We have expanded the number of characters to 75 to name the additional chat channels you want your events in very new and creative ways.

To make your event an easy and friendly experience for your attendees, they do not miss any opportunity to plan their Networking. We have improved the visualization in the presentation of the agendas in the Virtual Stage to visualize the status of their appointments, especially those that are pending confirmation.

We have improved a display of your appointments in the Virtual Stage, a new way of presenting the information on the status of the works, to give your participants greater clarity when scheduling their appointments at a business conference. 

1. When an appointment is requested and the other participant has not yet accepted it, the block will look like this:

2. When the requested participant must accept the appointment, it will look like this: 

Now the Reports module, Registration - Program option, you can view within a chosen time range the dates and times in which the participants registered for your event

Additionally, you can generate reports in Excel that allow you to take advantage of the information according to your company's needs.

If you require it, we can activate a functionality on your account, through the support team, which allows an attendee to buy the tickets for a whole group of participants. Then these participants can make their registrations individually thanks to the link the buyer will send them after the payment.

Attendees who attend hybrid events now have a button in the Virtual Stage that allows them to select the modality under which they will attend the event (face-to-face - virtual).

We continue to expand the language options so you can hold your events anywhere in the world. Starting now you can set the Virtual Stage in Arabic.

We continue expanding our list of currencies. Now we have a new currency (GTQ) in our general configuration module that will allow you to charge your attendees in the official currency of Guatemala.

Responding to our client's particular needs regarding billing identification for events, we have enabled the possibility of editing the Invoice ID inside the "Finance" module on the "Billing" button.

Thinking on giving a better experience for the attendees and following our clients' recommendations, we have hidden in the virtual stage the activities' tabs that are not available (Networking, Workshops, and Sponsor Activities), showing just in their agendas the tabs with activities scheduled.

We have a new currency available for participants and event organizers, now you can select RON the official currency in Romania.

We have improved the user experience when uploading files in the "My profile" section, now a popup alert message will appear if the document has not been successfully attached because it exceeded the 9 MB maximum upload size. 

We’ve added a new access restriction to networking on the Virtual Stage for participants who have yet to pay or be validated. This new feature means that this type of participant will be unable to schedule, receive or confirm meeting appointments. Instead, their agendas will be hidden and counterparts who have paid or been validated will not be able to book meetings with them.

When it comes to custom fields, there is often important information that you might not want to be edited by the participant. For this reason, we have implemented a solution on the Virtual Stage so that the custom fields can only be edited by the event organizer and not by the attendee.

It is now possible to select the events that you want to be shown on the event calendar widget. To do this you just need to pick the events you want to be shown in the back office under event settings. Finally, keep in mind that modifying an event that has already been created takes 30-minutes to be shown on the widget.

To give attendees a clear overview of their agendas and the activities that they are or aren’t registered to, we have improved the visibility of the agenda and activities in which they are participating.

For activities that participants have registered for, the primary color of the Virtual Stage will appear and depending on their duration (if the blocks are very small or large), only the registration icon will appear together with the session’s text. Here are some screenshots below which show how this looks:

A filter for rated event participants based on the B2B matchmaking algorithm has been developed.

In the case that a one-to-one meeting is rejected a new appointment slot can be requested at a later time.

In order to make it easier to create activities that require the use of Zoom, we have made an enhancement that will allow organizers to better manage their Zoom accounts.

In order to create your meetings and webinars through Zoom, it is necessary to do so using JWT credentials. However, we understand that this can generate limitations since not all users have access to these.

This improvement now allows an account user to enter the credentials and this integration will be available to all account users, which means that you will not have to enter this data in each activity.

The first thing to do is go to the "Users" menu located in the upper right part of the screen.

Once here, you will find the "Account Integrations" tab and then click on the Zoom icon.

Finally, you must enter the JWT credentials of the Zoom account that you want to associate.

Now you can create activities only by selecting the associated account, which will facilitate the task of event organizers.

We want your participants' experience to always be the best, which is why in order for them to make sure that all the elements for their appointments are working well, we have added validation for their one-to-one meetings.

For appointments to take place with no issues, participants need to grant camera and microphone permissionions.

Additionally, participants can set the background with the images provided by Twilio.

The meeting platform will allow you to have up to 9 participants in a call.

With these new updates, you will be able to improve your connectivity experience and speed.

We want to keep up with all the updates our partners make. For this reason, we updated our Zoom Web client in order to allow clients to use all available features, generating the best experience for participants.

You can read more about the allowed features here.

We want the experience of the participants to be the best always. In order for them to verify that all the elements necessary for your appointments are working correctly, we have added a validation to the networking meetings.

It is important that participants allows access to camera and microphone so that the meetings can go on correctly.

We encourage events which offer a lot of modules to their participants. This is a great way to generate engagement and wholesome experiences.

In order for participants to be able to access all these modules as easy as possible, we added the possibility to scroll through them in the navbar.

We understand that attendees always want to have as much information as possible, especially when it comes to what they are being charged at the event.

That is why we have made improvements on our invoices, to be able to break down each item that is part of the total value that the attendee has paid.

So that your participants can better search for other participants, we have enabled a new "Sort By" option. Just go to the participant module in the Virtual Stage and choose the option that makes your search easier.

With virtual events becoming more and more global, we understand that it is necessary for your participants to be able to correctly know when the different activities will occur.

This is why we have made some improvements in the management of time zones within the Virtual Stage that apply to:

-Virtual Stage Time. -Activities' countdown. -If the event is face-to-face, it will display the timezone from the country in which the event will take place.

Now you will also have the opportunity to choose the time format you prefer for your Virtual Stage. You can choose between 12h or 24h format.

For this you must go to the General Settings tab in the edit option of your event and you will be able to see the Time Format field.

Every day we are migrating back to face-to-face interactions, and events are not far behind. Many of our clients are already holding hybrid events, where they can host face-to-face and virtual audiences.

So you keep better management of your attendees, now if the event is only in person, the welcome email will include its QR code to be able to check-in. If it is virtual, the welcome email will not include the QR code. 

In order for you to be able to upload the fonts you want to personalize your website, we have increased the size limit for it. Now you can upload fonts up to 900KB.

So that you can further customize your custom modules within the Virtual Stage, we have updated our icon library. You can access them when you create a custom module and in the Icon field, select the one you want.

From now on to help you avoid confusion, test emails will come with a label on the front to indicate this. If the platform is configured in English, it will say (Test), if it is in Spanish (Prueba) and if it is in French (Preuve).

We know that participants want to know all the relevant information about other participants within the Virtual Stage in order to interact with them. Knowing whether or not they accepted the terms and conditions in the registration form, is not.

This is why this field will no longer be visible within the profile of your participants within the Virtual Stage.

We know that it is not enough to be able to track one of your events, but that you also need to know the global results of all your events.

For this reason, now, the Global Dashboard will also allow you to see the number of participants who have entered the Virtual Stage and checked-in in case it is a face-to-face event. The cards now show you which are virtual events and which are face-to-face. You will be able to see the ratio between the number of attendees and the number of events, as well as how to generate custom graphs.

We invite you to give it a go by clicking on the Events tab at the top left part of your screen and choosing the Global Dashboard option.

Virtuality has allowed us to connect our events with participants from all over the world. In order to make your experiences more user-friendly within the Virtual Stage, it is now possible to enable multiple streaming channels on the same activity. This will allow having streamings in different languages on the same activity, allowing participants to access more easily.

The steps you must follow to enable this feature are:

• Create the activity.
• In the tab "Virtual Stage Configuration" choose the option "Youtube" or "Other".
• In the "Add" button, add the number of streamings you want (Up to 5) and name them to your preference.

In order for you to give more detailed information to your participants on their invoices, we have included the payment date.

This will allow you to know exactly when the participant made their payment, this way being able to keep better traceability of your event.

In order to facilitate the completion of your participants' registration forms, we have changed the format of the "Birthdate" field. With the new dropdown presentation, the client will be able to fill out their information more quickly.